Position: Customer Service Representative
Fresh Harvest is a fast-growing, socially and environmentally responsible company born and raised in Atlanta. Our primary business is a residential delivery service that works with local farms to bring fresh, organic produce, dairy, meats, breads, and groceries right to people's doors. Customers go online to place their order and we pack and deliver them weekly. We've been refining this new way of getting real food from the farm to the table for a couple years here in Atlanta and surrounding communities.
We're a family-oriented company and we value our customers (we're kind of obsessed), lasting
relationships, integrity, sustainability, meaningful work, and dedication.
Since we're a growing company, we need someone flexible enough to switch hats whenever needed. We like to add team members for the long-run, so as the company grows you grow your position into something that keeps you challenged and happy. Learn more about us at www.freshharvestga.com! This is a unique opportunity for those interested in combining their passion for food, community, and work on a daily basis.
Job Description: • Customer Interaction (answering client and prospective client’s e-mails and phone calls) • Data Entry • Blog Manager and Recipe Writer • Client Retention • Basket Order Processing • Social Media Management • H.R. Coordinator • Various Other Administrative Tasks
This is a full-time position (40 hours per week), with regular shifts Monday through Friday from 9:00-5:00.
Attention to detail - We're talking about people's dinner here! You are the main person in contact with our clients and must have a basic knowledge of health and food sourcing.
Drive - Our team works hard and pushes through to hit all deadlines. We need someone who can hang with our all stars and not get left behind. The greatest service our team offers each other on a daily basis is accountability to knock out the highest priority tasks at hand.
Bright disposition - We have fun and we expect you to as well.
Outside-of-the-box thinker - As an innovative company, we rarely get cookie cutter problems; you should be able to join us outside-of-the-box and develop creative solutions to keeping our customers coming back.
Commitment - Like mentioned above, we're looking for someone who's looking for a company to stand behind.
Self-Starter – Take initiative and do what needs to be done to finish the job and make Fresh Harvest better even without being told. This takes a high level of organizational skills and collaboration.
This will be a W2 position paying $11/hour. Team members get fair portions of FREE organic produce that don't get sold each week and all team members also receive a substantial discount on all Fresh Harvest products. If you're incredibly excited after reading this then first check out our website and send us an e-mail with your resume to firstname.lastname@example.org. The position will start as soon as we find the right fit.